Subject: Tech Support Candidate - Rohini shukla
From: Rohini shukla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 9 Jul 2022 03:57:52 -0400

Tech Support
Test

Name

Rohini
shukla

E-mail

[email-masked]

Phone Number

(+91) 9161761555

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Mathura

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

MP2IT PVT. LTD

Technical Executive

30 days notice
period

14000

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

1.Restart my device.

2. Make sure the internet connection works.

3. Check if the website is down for everybody or just me.

Please
list the steps to connect a Bluetooth speaker to your mobile phone.

1. Turn on the Bluetooth on both the devices.

2. Search for a device on mobile for pairing.

3. Once device will found start pairing the device.

4.  After pairing connect the device and enjoy.

What according to
you makes you a good candidate for customer service or technical support
job?

I like to interact with people, solve there problems and have
good relation with peoples around me. In my job profile I have to deal with
clients resolve there concerns and make sure to give satisfactory solutions to
the client.

On a scale of 1 - 5 please rate your fluency in
spoken English

4