Subject: Tech Support Candidate - Rahul Pandey
From: Rahul Pandey <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 19 Jun 2022 08:03:32 -0400

Tech Support
Test

Name

Rahul
Pandey

E-mail

[email-masked]

Phone Number

(91) 9897974123

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute only using Metro

Where
do you currently live (area)

E 295 East Vinod Nagar, mayur
vihar ll

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic
Speakers & Audio
VoIP

Please give us details of your last 3 employments including current.
If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Fresher

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1st - I'll check the network connection is good

2nd - if it is good than Diagnosis the Network.

3rd - if no problem found than i should switch to other network If that network
work properly

Than i should call for expert support to check what the problem is network
facing.

To open the (www.ndtv.com) website

Please list the steps
to connect a Bluetooth speaker to your mobile phone.

First
switch on your Bluetooth speaker.

Than your phone Bluetooth.

The speaker name will be available just click on the name than it will be
connected.

If the name is not coming than click on visible nearby device than it will
come.

Click on bluetooth speaker name to connect it.

What according to
you makes you a good candidate for customer service or technical support
job?

I am very confident to chat with costumers.

Listen their queries and find the solution as soon as possible.

And they would be quite assure from my service

On a scale of 1 - 5
please rate your fluency in spoken English

4