Subject: Tech Support Candidate - Aditya Raman Aditya
From: Aditya Raman Aditya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sun, 19 Jun 2022 03:12:23 -0400

Tech Support
Test

Name

Aditya
Raman Aditya

E-mail

[email-masked]

Phone Number

(+91) 9798607473

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurgaon

Which best describes your Technical
Support capabilities

I don't have Tech Support experience, but I
am confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows - Basic
Networking -
basic
Networking - advance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Concentrix

Advisor Chat Support

15 July

20000

Previous
Employer 1

FieldfreshFoods Pvt. Ltd.

Sales Executive

30 November
2017

35000

Previous Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat

Situation: You are trying to open a
website (www.ndtv.com) on your browser, and you get an error. As a computer
user, please tell us all the steps you will take in logical order to
troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check the internet connection first.

2.Check if domain has expired.

3.Make sure cookies are enabled.

4.Clear cache and cookies.

Make sure Javascript is enabled.

5.Restart the web browser.

6. Try using different browser.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Swipe
down from top screen.

2.Touch and hold Bluetooth.

3. Tap pair new device.

4. Check new device available for pair.

5.Tap the name of Bluetooth  which you want to pair.

What according to
you makes you a good candidate for customer service or technical support
job?

1. Good listener

2.Ability to learn new thing.

Technical background

4. Adaptable to changes

5.Team player

6.Leader

On a scale of 1 - 5 please rate your fluency in
spoken English

4