Subject: Tech Support Candidate - Vivek Pratap Singh Vivek
From: Vivek Pratap Singh Vivek <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 07:58:59 -0400

Tech Support
Test

Name

Vivek
Pratap Singh Vivek

E-mail

[email-masked]

Phone Number

(+91) 9205134377

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Greater Noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Networking - basic
Networking -
advance

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

First I will check internet connectivity of our
system.

If I don't get internet connectivity then I will check ethernet to fix it.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Swipe down from the top of the screen.Touch and
hold Bluetooth.Tap pair new device check under available devices. Tap the name
of the Bluetooth device you want to pair with your device.Now connect to that
device.

What according to you makes you a good candidate
for customer service or technical support job?

Good
communication and interpersonal skills, customer focus appoach

On a
scale of 1 - 5 please rate your fluency in spoken English

4