Subject: Tech Support Candidate - Monika Goyal
From: Monika Goyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 05:41:07 -0400

Tech Support
Test

Name

Monika
Goyal

E-mail

[email-masked]

Phone Number

(+91) 8878623268

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

Noida sector 35

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
Hardware - Basic

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

Previous
Employer 2

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Try to refresh Page first

Check the internet connection property

Check if cookies are enabled

Clear cache and cookies

Restart web browser

Try a different web browser

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Swipe
down from the top of my screen

2.Touch and hold Bluetooth.

3.Tap pair new device

4.If couldn't find them check available device

5.Tap on the name of Bluetooth device wish to connect and then connect.

What according to you makes you a good candidate
for customer service or technical support job?

I am a
good listener and I would love to solve problems of others.

On a
scale of 1 - 5 please rate your fluency in spoken English

4