Subject: Tech Support Candidate - Ankit Darad
From: Ankit Darad <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 18 Jun 2022 01:02:57 -0400

Tech Support
Test

Name

Ankit
Darad

E-mail

[email-masked]

Phone Number

(+91) 7859087221

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Greater Noida

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
Linux
Networking - basic
Hardware - Basic
Speakers &
Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Check the internet connection.

2. Try to open any other web site.

3. Clear cache data & cookies.

4. Open another browser.

5. Check whether the site is down for you only or its a server side issue,

6. Restart the system

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1. Turn on
the bluetooth speaker & wait for it come in the pairing state.

2. Turn on mobile phone's bluetooth.

3. Select the speaker from the available devices & pair it.

What
according to you makes you a good candidate for customer service or technical
support job?

What make me a good candidate for this role is my
technical knowledge, patience to listen & talking point to
point.

On a scale of 1 - 5 please rate your fluency in
spoken English

5