Subject: Tech Support Candidate - Priyanka Karn
From: Priyanka Karn <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 05:06:15 -0400

| | Tech Support Test

Name | Priyanka Karn
E-mail | [email-masked]
Phone Number | (+91) 7999894454
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | GURGAON
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Winntus scoffolding pvt ltd | Bussiness process | 18/06/2022 | 15000
Previous Employer 1 | Mofsl | Adviser | 30/12/2021 | 20000
Previous Employer 2 | | | |

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all type the correct website will fix the error...

Please list the steps to connect a Bluetooth speaker to your mobile phone.

1. Switch on
2.bloothooth on
3. Pairing device scane match with correct device Mac address.
5. Sharing and playing song

What according to you makes you a good candidate for customer service or technical support job? | Listen first and then speak it makes my communication better.
On a scale of 1 - 5 please rate your fluency in spoken English | 3

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