Subject: Tech Support Candidate - prateek bansal
From: prateek bansal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 04:01:50 -0400

Tech Support
Test

Name

prateek
bansal

E-mail

[email-masked]

Phone Number

(110085) 9315918037

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

new delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

Previous Employer 1

NA

Previous
Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email

Situation: You are trying to open a website (www.ndtv.com) on your
browser, and you get an error. As a computer user, please tell us all the steps
you will take in logical order to troubleshoot the problem. Please answer in
Grammatically correct english.

I will first make sure that I
am typing correct URL if URL correct than I will check my system network is
properly connected if my network is stable than I will refresh than it will
work

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1)we must first charge our Bluetooth earphones
and we must know name of Bluetooth speakers than switch on device Bluetooth and
pair it with Bluetooth speakers than our device will pair it with and we can now
listen any music, recording using Bluetooth speakers connected with our
device.

What according to you makes you a good candidate
for customer service or technical support job?

I am very
calm I will solve problem in a very easy way of customer and I am very helpful I
will make it easier for customer to understand my language easily in such a good
way he will be happy from my service

On a scale of 1 - 5
please rate your fluency in spoken English

4