Subject: Tech Support Candidate - NAVEEN KUMAR Baberwal
From: NAVEEN KUMAR Baberwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 03:20:31 -0400

| | Tech Support Test

Name | NAVEEN KUMAR Baberwal
E-mail | [email-masked]
Phone Number | (91) 9811188786
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I've worked in Level 1 tech support

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Globtier Infotech Pvt Ltd | Sr. Helpdesk Engineer | | 21500
Previous Employer 1 | future focus infotech | IT Helpdesk Engineer | 30-03-2018 | 14000
Previous Employer 2 | Anupam Metals Pvt. Ltd | Office Assistant | 25-07-2017 | 12000

In your past experience you have (select all that applies)

Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | Unblock from Domain Name Services (DNS).
Please list the steps to connect a Bluetooth speaker to your mobile phone. | Bluetooth divice on open phone bluetooth serch the device after pair the Bluetooth divice connect.
What according to you makes you a good candidate for customer service or technical support job? | I&#039;m customer friendly, and I believe good customer experience
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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