Subject: Tech Support Candidate - NAVEEN KUMAR Baberwal
From: NAVEEN KUMAR Baberwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 17 Jun 2022 03:18:09 -0400

Tech Support
Test

Name

NAVEEN
KUMAR Baberwal

E-mail

[email-masked]

Phone Number

(91) 9811188786

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

New Delhi

Which best describes your Technical Support capabilities

I've worked in Level 1 tech support

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
MS Windows -
Basic

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Globtier Infotech Pvt Ltd

Sr. Helpdesk Engineer

21500

Previous Employer 1

future focus infotech

IT Helpdesk
Engineer

30-03-2018

14000

Previous Employer 2

Anupam Metals Pvt. Ltd

Office
Assistant

25-07-2017

12000

In your past
experience you have (select all that applies)

Interacted
with Domestic customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Interacted with customers over
Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Unblock from Domain Name Services (DNS).

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

Bluetooth divice on open phone bluetooth serch
the device after pair the Bluetooth divice connect.

What according to
you makes you a good candidate for customer service or technical support
job?

I'm customer friendly, and I believe good customer
experience

On a scale of 1 - 5 please rate your fluency in
spoken English

5