Subject: Tech Support Candidate - Abhishek Verma
From: Abhishek Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 12:58:31 -0400

Tech Support
Test

Name

Abhishek
Verma

E-mail

[email-masked]

Phone Number

(+91) 6395216088

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Saharanpur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows - Basic
Networking -
basic
VoIP

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

NA

NA

NA

NA

Previous Employer 1

NA

NA

NA

NA

Previous
Employer 2

NA

NA

NA

NA

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

1. Firstly check internet connection of pc

2.Clear browser cache and cookies

3.Restart browser settings to default

4.Disable your antivirus temporarily

5.Reinstall browser

6.Use a VPN

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

1.Open speaker bluetooth by bluetooth
button.

2.On mobile phone, open the setting app.

3.Select Bluetooth option.

4.Check Bluetooth is on.

5.Scroll down to other device and look for the bluetooth speaker on the list if
not show than click on scan for and wait a moment.

6.When the speaker name appears, select the device name to connect and pair in
mobile by pair option.

7.Speaker connected with mobile phone.

What according to
you makes you a good candidate for customer service or technical support
job?

I have worked hard and smart develop specific and necessary
skills for this position. I am a highly organized person, which makes me a
great choice to manage an technical support job. I am extremely personable, so I
feel confident handling problems . I am also very adaptable.

On a
scale of 1 - 5 please rate your fluency in spoken English

3