Subject: Tech Support Candidate - Tushar Verma
From: Tushar Verma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 05:52:47 -0400

| | Tech Support Test

Name | Tushar Verma
E-mail | [email-masked]
Phone Number | (201013) 7651816905
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Govindpuram,Ghaziabad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | MS Windows - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | | |
Previous Employer 1 | NA | | |
Previous Employer 2 | NA | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

First Of all,I’ll check if the browser has blocked any insecure part of Website by clicking on padlock icon(Lock icon).
I’ll check and try to open it in any other browser.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Turn on Pairing Mode on Bluetooth Speaker.
Turn on Bluetooth on your Phone,Search for New devices which are range,Tap on the desired Bluetooth speaker name and Pair it.

What according to you makes you a good candidate for customer service or technical support job?

I Have an excellent command over my english and my vocabulary.The Soft Skills have always been my First hand.
Communicating with people in a right way could be very uselful in customer service job in which I am pretty good at.

On a scale of 1 - 5 please rate your fluency in spoken English | 5

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