Subject: Tech Support Candidate - Aditi Jain
From: Aditi Jain <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 15 Jun 2022 01:32:39 -0400

| | Tech Support Test

Name | Aditi Jain
E-mail | [email-masked]
Phone Number | (110032) 8586918577
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I can commute only using Metro
Where do you currently live (area) | Shahdara, delhi6
Which best describes your Technical Support capabilities | I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) | None

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | Na | Na | Na | Na
Previous Employer 1 | | | |
Previous Employer 2 | | | |

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

I can try opening in some other search engine
Also, Try opening again in another window
Other than that, I can check my network stability

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Open the bluetooth in phone and open the start button of the speaker
Check for the name of the speaker
Click on the name shown for the connection

What according to you makes you a good candidate for customer service or technical support job?

Should have good communication skills
Listening is the biggest part here
Also, know the queries and solutions properly

On a scale of 1 - 5 please rate your fluency in spoken English | 4

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