Subject: Re: Tech Support Candidate - Lucky Singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 14 Jun 2022 05:12:15 -0700 (MST)

ok comm,can consider,shared details in sheet 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Monday, June 13, 2022 1:20:58 PM 
Subject: Fw: Tech Support Candidate - Lucky Singh 

interview 

From: Lucky Singh <[email-masked]> 
Sent: Saturday, June 11, 2022 11:15 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Lucky Singh 

	

	
			Tech Support Test 
		
	Name 	Lucky Singh 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 9958507971 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Faridabad 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Jira 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Garg Data Information 	Application support specialist 		467000 
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with International customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	Try to check the connection whether it is okay. 
If yes, I will check the error code suppose if it is 404 error. I will check my router and restart it. If all seems fine, Then, I will clear the cache and cookie. 
Then try to reload the website. 

Hopefully, it will work. If I still face issue, I will contact the technical team. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Switch on the Bluetooth speaker. 
Open and select Bluetooth open in mobile phone. 
Search the speaker name. 
Click on that the name is available. 
And click on "Pair" button. 

Result: Bluetooth speaker will be ready to use. 
	What according to you makes you a good candidate for customer service or technical support job? 	I have 4 years of experience with the technical support and I have worked in two MNC's for the same where I have learnt different users behaviours and can understand and help users for their issue. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4