Subject: Fw: Tech Support Candidate - Garima Singh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 10:30:47 +0000

no
________________________________
From: Garima Singh <[email-masked]>
Sent: Tuesday, June 14, 2022 1:31 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Garima Singh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Garima Singh
E-mail  [email-masked]
Phone Number    (91) 7840044496
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida extension
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      Na      NA
Previous Employer 1     Planet spark    Gurugram        13/05/2022      28000
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First let's check out where the problem is
Step 1 open a new tab and check to see if you can load another website
Step 2 launch another browser, like internet explorer or microsoft to fix the problem
Step 3 clear browser cache
Step 4 check your extension
Step 5 check network and website monitoring software
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step 1 swipe down from the to top of the screen
Step 2 make sure bluetooth is turned on
Step 3 touch and hold bluetooth
Step 4 in the list of paired devices,tap a paired
Step 5 when your phone and the bluetooth devices are paired the devices show as connected.
What according to you makes you a good candidate for customer service or technical support job? Because I have good and effective communication skills, patience to listen customer, multitasking skills, and problem solving skills
On a scale of 1 - 5 please rate your fluency in spoken English  4