Subject: Fw: Tech Support Candidate - Md Yusuf
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 10:29:20 +0000

no
________________________________
From: Md Yusuf <[email-masked]>
Sent: Tuesday, June 14, 2022 1:58 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Md Yusuf

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Md Yusuf
E-mail  [email-masked]
Phone Number    (91) 6204525534
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Shaheen Bagh
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - advance
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        iPacesetters solution Pvt       Sr System administration        3/5/2018        38000
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I have to check internet is working or not that system then after I will check LAN connectivity.I will run ipcofig command for correct DNS.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      We need to on bluetooth speaker then on bluetooth on mobile and search the BT and select to connect.and play whatever you want
What according to you makes you a good candidate for customer service or technical support job? I have good experience as technical support .I have experience to handle the client issue.
On a scale of 1 - 5 please rate your fluency in spoken English  4