Subject: Fw: Tech Support Candidate - manish kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 10:25:54 +0000

no
________________________________
From: manish kumar <[email-masked]>
Sent: Tuesday, June 14, 2022 3:49 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - manish kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    manish kumar
E-mail  [email-masked]
Phone Number    (829122) 8789890153
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      ranchi
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        na      na      na      00
Previous Employer 1     na      na      na      00
Previous Employer 2     na      na      na      00
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. clear the browser's history and cache /cookies .
2. try a different wen browser.
3. Restart computer/ device.
4. logout and log back in to the account.
5. restart internet network
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. swipe down from the top of the screen.
2. touch and hold Bluetooth.
3. Tap pair new device.

What according to you makes you a good candidate for customer service or technical support job? show willingness to help , show to customers that you understand their  frustration by emphatized and symphatized them and given best options and recommendations to help the customer to satisfy their needs.
On a scale of 1 - 5 please rate your fluency in spoken English  3