Subject: Fw: Tech Support Candidate - Arun Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 08:25:24 +0000

no
________________________________
From: Arun Kumar <[email-masked]>
Sent: Thursday, June 9, 2022 6:15 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Arun Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Arun Kumar
E-mail  [email-masked]
Phone Number    (+91) 7088789600
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Aligarh
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Speakers & Audio
C, Core Java
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  first I will check the system settings to find that what is the problem is actually exists.
And  if found that problem is not big and then I am trying to solve that problem.
And if I am not able to solve that problem I will take help to other.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Steps to connect Bluetooth speaker.
Put the speaker in pairing mode.
Switch on Bluetooth on. mobile phone.
Wait for the phone to connect.
Connect and Play music
What according to you makes you a good candidate for customer service or technical support job? The key requirements are:

1 - Detail knowledge about the product / services you offered.

2 - Effective communication skills.

3 - Patience to listen customer.

4 - Good sense of humor.
On a scale of 1 - 5 please rate your fluency in spoken English  3