Subject: Fw: Tech Support Candidate - Ajit Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 07:31:54 +0000

no
________________________________
From: Ajit Kumar <[email-masked]>
Sent: Friday, June 10, 2022 2:47 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ajit Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ajit Kumar
E-mail  [email-masked]
Phone Number    (+91) 8586872433
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Jahangir Puri, North West Delhi, Delhi-110033
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Genpact Process Associate               15700
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step1 :- First, I will check the internet connection. That is, connected or not.
Step2:- if internet is connected and also get an error from browser then, I am open the control panel tab and tap on internet and connectivity option after that, check the problem why is internet not working and fix the problem.
Step3:- if internet is not connected then, I will check the ethernet cabel that is connected properly or not. Also, check the internet connectivity poor from my end or internet service providers (ISPs) end.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step1 :- open bluetoooth on my mobile and also open bluetoooth on speaker by mode tap on speaker
Step2 :- after, on my mobile screen, I will connect speaker by their device name
Step3:- when it will connect, then there is option available for pairing devices . you have to tap yes for pairing mobile with speaker.
Step4:- after successfully pairing, mobile connect with speaker by bluetoooth.
What according to you makes you a good candidate for customer service or technical support job? I am good candidate for tachnical support job because as i am done my graduation in technical profile.and i have knowledge of technical things but as a fresher I have no experience but willing to work in technical field.
On a scale of 1 - 5 please rate your fluency in spoken English  3