Subject: Fw: Tech Support Candidate - Mayank jha
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 07:23:11 +0000

interview
________________________________
From: Mayank jha <[email-masked]>
Sent: Friday, June 10, 2022 5:18 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mayank jha

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mayank jha
E-mail  [email-masked]
Phone Number    (76671) 49054
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer
Previous Employer 1     Interra IT
Previous Employer 2     Tech Mahindra
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We will check what exactly issue is going on & then will try to find out resolution that can be tried & if its work then ok but if not then will go for alternative.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      first of all we need to enable bluethooth in speaker and then we nedd to go to bluetooth setting & search new connect & will check the name in the list and tthen try to connect it.
What according to you makes you a good candidate for customer service or technical support job? I have two years of experience in technical support & it's my dream job.
On a scale of 1 - 5 please rate your fluency in spoken English  5