Subject: Fw: Tech Support Candidate - Jagtar Singh Sodhi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 07:18:16 +0000

no
________________________________
From: Jagtar Singh Sodhi <[email-masked]>
Sent: Friday, June 10, 2022 9:46 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Jagtar Singh Sodhi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Jagtar Singh Sodhi
E-mail  [email-masked]
Phone Number    (+91) 7983019026
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Rv solutions    Senior associate                16000
Previous Employer 1     Ingenium Telecommunications     Technician      5/2/2022        13000
Previous Employer 2
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First of all I will check internet connection.After that I will see that the site which I am opening is not blocked.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First of all I will turn on my phone's bluetooth.Then I will turn on the bluetooth speaker.The phone and the Bluetooth speaker must be paired with each other.After that the bluetooth speaker will be connected to the phone.
What according to you makes you a good candidate for customer service or technical support job? You should deal well with your customers.Every problem of the customer should be properly solved so that the customer becomes satisfied.For technical support, we should learn something new every day so that we can give better knowledge to our under employees.
On a scale of 1 - 5 please rate your fluency in spoken English  3