Subject: Fw: Tech Support Candidate - AMIT TIWARI
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 07:14:04 +0000

no
________________________________
From: AMIT TIWARI <[email-masked]>
Sent: Monday, June 13, 2022 7:41 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - AMIT TIWARI

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    AMIT TIWARI
E-mail  [email-masked]
Phone Number    (+91) 9098302508
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      ALLAHABAD
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        ANUNTA TECHNOLOGY       ENGINEER        90 days 20500
Previous Employer 1     ORELL TECHNOSYSTEM      ENGINEER                18000
Previous Employer 2
In your past experience you have (select all that applies)      Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1 i will clear all the history and cache of browser.
2 i will check in incognito mode as well as different browser.
3 i will ping the website to check whether the internet is working or not.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. open blueetooth in both device.
2 search for blueetooth and pair the device.
3 after this its will work.
What according to you makes you a good candidate for customer service or technical support job? I try to understand the user need first as well as problem he is facing and give my best to resolve its.
On a scale of 1 - 5 please rate your fluency in spoken English  4