Subject: Fw: Tech Support Candidate - Amol Patil
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 07:03:56 +0000

no
________________________________
From: Amol Patil <[email-masked]>
Sent: Tuesday, June 14, 2022 8:59 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Amol Patil

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Amol Patil
E-mail  [email-masked]
Phone Number    (+91) 9096802702
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Mumbai
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Atos    Associate       5th August      16000
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Check network connection, check by reopening the browser tab, clear the cache history and temp files,
Try to reset the browser and relaunch again
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn ON blue tooth over both the devices. Go to Bluetooth option in phone search for Bluetooth devices available to pair.
Select the Bluetooth device with name.
Click on pair option.
What according to you makes you a good candidate for customer service or technical support job? Good experience in handling end users over the globe.
On a scale of 1 - 5 please rate your fluency in spoken English  3