Subject: Fw: Tech Support Candidate - shalini negi
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 14 Jun 2022 07:03:34 +0000

no
________________________________
From: shalini negi <[email-masked]>
Sent: Tuesday, June 14, 2022 12:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - shalini negi

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    shalini negi
E-mail  [email-masked]
Phone Number    (91) 7830558074
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      uttarakhand
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     karvy innotech limites  tech support and call auditor   24/01/2022      15k
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First check the web address is correct or not.
check the internet connections.
if both are ok then follow the below steps
1.refresh the page.
2.make sure that  is enabled.
3.make sure cookies are enabled.
4.clear the cache and cookies.
5.make sure your web browser is up to date.
6.restart your web browser.
7.try a different web browser.

if you are still finding the issue than contact to the web owner.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1. swipe down from the top of the screen.
2. touch and hold the bluetooth icon.
3. tap pair new device. if you don't find pair new device, check under "Available devices" or tap more. Refresh.
4. tap the name of the bluetooth device you want to pair with your device.
5. when your phone and the bluetooth device are connected, the device shows as " connected ".
What according to you makes you a good candidate for customer service or technical support job? i believe that i am the good candidate for this position because of by sincerity and my ability to adapt to any situation. i worked as a tech support and call auditor for 2 years that build a confidence in me that i will hear the queries patiently and go through it and help them by resolving the issue according to my knowledge. i always work positively in a organised manner with time management.
On a scale of 1 - 5 please rate your fluency in spoken English  3