Subject: Fw: Tech Support Candidate - Ghanakshi Gola
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:56:30 +0000

no
________________________________
From: Ghanakshi Gola <[email-masked]>
Sent: Saturday, June 11, 2022 11:51 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ghanakshi Gola

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ghanakshi Gola
E-mail  [email-masked]
Phone Number    (110059) 9311588480
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      New Delhi
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Speakers & Audio
Na
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Na
Previous Employer 1     Na
Previous Employer 2     Na
In your past experience you have (select all that applies)      Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Restart my device many basic problems can be solved  simply by restarting my device.
I make sure the internet connection will works
I will check the internet connection down for everybody or just me .
I will clear browser cache.
Use a vpn service.
I will check my extension and check my system date/time.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Swipe down from the top of the screen.
Touch and hold Bluetooth.
Tap to pair new device. If I don't find pair new device , check under, available devices"or tap more refresh.
Tap the name of the Bluetooth device i want to pair with my device.
Follow more screen instructions.
What according to you makes you a good candidate for customer service or technical support job? A person with a positive qualities and personality will always be a good factor to any job. Who sees every problem as an opportunity to improve or showcase their skill is a great addition for a company. If I am working in a company so i should be soft spoken, good listener, problem solver and helpful.its depends on me how to engage with people well
On a scale of 1 - 5 please rate your fluency in spoken English  3