Subject: Fw: Tech Support Candidate - Rahul Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:56:01 +0000

no
________________________________
From: Rahul Kumar <[email-masked]>
Sent: Saturday, June 11, 2022 12:06 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Rahul Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Rahul Kumar
E-mail  [email-masked]
Phone Number    (91) 8506897792
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Prakruthi recycling pvt ltd     It support      10 march 2022   16k
Previous Employer 1     Prakruthi recycling pvt ltd     It support      10 march 2023   16k
Previous Employer 2     Intelnet global         Csa     2021 February   12 I
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The step we will follow is
1 we check our internet connection cable wifi what ever we are using

2 we will check that website is malicious or viruses

3 we will check that website is allowed to our organizations or not

I hope after follow these step probĺeme will be resolved if not then we will use network monitoring toll
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1 switch on the bluetooth
2 switch on bluetooth of your phone you want to connect it will get connected
What according to you makes you a good candidate for customer service or technical support job? According to me my experience and problem solving knowledge will took me there
On a scale of 1 - 5 please rate your fluency in spoken English  5