Subject: Fw: Tech Support Candidate - Preety kumari
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:55:47 +0000

no
________________________________
From: Preety kumari <[email-masked]>
Sent: Saturday, June 11, 2022 12:20 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Preety kumari

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Preety kumari
E-mail  [email-masked]
Phone Number    (91) 8638487434
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Laxmi nagar
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Teleperformance         Customer service associate      14.07.2022      12200
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Refresh the page.
Make sure  is enabled.
Make sure cookies are enabled.
Clear your cache and cookies.
Make sure your web browser is up to date.
Restart your web browser.
Try a different web browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the setting app.
Navigate to connected devices and turn on the bluetooth toggle switch, if its not enabled.
Select bluetooth to view the options.
Select pair new device to place the bluetooth device in pairing mode.
Tap the speaker's name.
What according to you makes you a good candidate for customer service or technical support job? greet customers and approach them in a way that is natural and fits the individual situation. show customers that you understand what their needs are. accept that some people won't want your products and concentrate on building relationships with those who do.
On a scale of 1 - 5 please rate your fluency in spoken English  5