Subject: Fw: Tech Support Candidate - Tanya Grover
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:55:19 +0000

no
________________________________
From: Tanya Grover <[email-masked]>
Sent: Saturday, June 11, 2022 3:03 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Tanya Grover

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Tanya Grover
E-mail  [email-masked]
Phone Number    (+91) 9311517572
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Faridabad
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     EROS Convent School     Teaching        June 2020       14,000
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First I'll check my internet connection speed... If there is a problem in internet connection then I'll try to fixed that issue first.Then I'll reload the page if the internet connection speed will be Good.. Then I'll again Login the website.. That's all.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First I turn on bluetooth in my phone then in speaker as well. And then I'll go on my bluetooth settings and then I click on pair new device and I'll click on the name of the bluetooth speaker And then it will automatically paired with each other..
What according to you makes you a good candidate for customer service or technical support job? The candidate should have a Good communication skills, and a Good qualification and a great personality which can match their skills with a company. The candidate  is comfortable to work in any shifts if there is domestic or international process..
On a scale of 1 - 5 please rate your fluency in spoken English  3