Subject: Fw: Tech Support Candidate - Manjeet singh Manjeet
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:55:07 +0000

no
________________________________
From: Manjeet singh Manjeet <[email-masked]>
Sent: Saturday, June 11, 2022 3:57 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Manjeet singh Manjeet

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Manjeet singh Manjeet
E-mail  [email-masked]
Phone Number    (+91) 8210388077
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Noida sec 44
Which best describes your Technical Support capabilities        I don't have experience or skills for Technical Support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If the website is not opening, then first of all I will check the internet connection and then if it is not open then I will change browser to open the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First of all i will go to my mobile’s setting then find the option of bluetooth in my device setting and Go inside the one which will appear on the third place from the upper, after that there will be a bluetooth connection, do it on if it is off. And then find your device whatever you want to do Bluetooth on your device whom to connect and then both the device will be connected.
What according to you makes you a good candidate for customer service or technical support job? I think that I am a good listener, so I understand something very quickly and after listening to it, I understand and think well for it. And i have good problem solving skill also .
On a scale of 1 - 5 please rate your fluency in spoken English  3