Subject: Fw: Tech Support Candidate - Narendra Kumar
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:54:50 +0000

no
________________________________
From: Narendra Kumar <[email-masked]>
Sent: Saturday, June 11, 2022 4:00 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Narendra Kumar

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Narendra Kumar
E-mail  [email-masked]
Phone Number    (91) 8957127068
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I live walking distance to office
Where do you currently live (area)      Noida sector 12
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      Na      Na      Na
Previous Employer 1     NA      Na      Na      Na
Previous Employer 2     NA      Na      Na      Na
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If the user is trying to open website www.ndtv.com  if not open then I say to user first check your internet connection if connection is good then I request that tell me what error showing in your screen then I decide to check what the problem user facing
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1- Swipe down from the top of the screen.
2- Touch and hold Bluetooth.
3- Tap Pair new device. If you don't find Pair new device, check under Available devices or tap More. Refresh.
4- Tap the name of the Bluetooth device you want to pair with your device.
Then connect the Bluetooth
What according to you makes you a good candidate for customer service or technical support job? Quick  response , We identified customer need & wants, keep always smiling , Attitude, given proper to the point  answer ,  always work positive  , time management ,flexible ,organize work
On a scale of 1 - 5 please rate your fluency in spoken English  5