Subject: Fw: Tech Support Candidate - Yashwant Pancholiya
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Mon, 13 Jun 2022 07:49:36 +0000

no
________________________________
From: Yashwant Pancholiya <[email-masked]>
Sent: Sunday, June 12, 2022 10:25 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Yashwant Pancholiya

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Yashwant Pancholiya
E-mail  [email-masked]
Phone Number    (313024) 9694179192
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Udaipur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  My first step will be to check that what kind error is it, is it technical or is it computer problem. IF there is a network issue then I'm going to disconnect the network and will connect it again . If the problem still there I will  trouble shoot the network from setting
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Turn on your  mobile Bluetooth
Turn on your speaker and put it on Bluetooth mode
go to setting in mobile
find the username of Bluetooth speaker
click on that username
it will automatically gets connected
What according to you makes you a good candidate for customer service or technical support job? Active voice
Good Understanding
Good listener
Good Communication level
able to find a way, in any situation
On a scale of 1 - 5 please rate your fluency in spoken English  4