Subject: Tech Support Candidate - Kamesh mishra Kamesh
From: Kamesh mishra Kamesh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 11 Jun 2022 02:22:09 -0400

Tech Support
Test

Name

Kamesh
mishra Kamesh

E-mail

[email-masked]

Phone Number

(110094) 7428575724

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

New delhi

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Networking - basic
Networking - advance
Hardware -
Basic
Front end web development,java and have basic knowlege of css html
phython

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Ma

In your past experience you have
(select all that applies)

Did not interact with
customers, supported internal employees

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Step 1 - Refresh the page

Sometimes when you open a website, things just don’t work quite right . so the
first time just try to simply reload the page.

Step 2- Make sure Cookies are enabled

The nest step is to check whether cookies are enabled.

Step 3 -Clear your cache and cookies

When your web browser loads the pages that you look at,it normally stores a copy
of the file.

So make sured that you have cleared your cache  and cookies

Step 4 -Make sure your web browser is up to date

If you're using a very old web browser then it might be having trouble working
with modern websites.

Step 5 Try a diffrent web browser

Not all web browser are created equally- some have more features than others,
and some might have bugs

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Step 1 Open
the mobile phone and Go to settings scroll down to Bluetooth activate Bluetooth
setting Bluetooth goes in to search mode

Step 2 Now go to your BlueTooth speaker, make sure it’s fully charged,
activate blue tooth speaker, check back on the bluetooth setting on your mobile
phone. Bluetooth speaker will appear .

Step 3 Tap on the Bluetooth speakers name, activated should or something similar
appear,. You are all set I tunes ,Spotify. even a FM radio will play back on
your blue tooth.

What according to you makes you a
good candidate for customer service or technical support job?

I considered myself as a very focused person like i always
work toward my goals .I am optimistic and a team player .and am also come from a
technical background like from the 6 th class i am learning information
technology management and system my technicals skill including programming in
java ,database,microsoft ,networking. I think i am the most suitable for this
job lastly i would like to say that why don’t start the journey of my sucess
by the sucess of joinning Cherry e commerce services

Thankyou

On a scale of 1 - 5 please rate your fluency in
spoken English

4