Subject: Tech Support Candidate - Mohd Shahrukh
From: Mohd Shahrukh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 10 Jun 2022 11:07:53 -0400

| | Tech Support Test

Name | Mohd Shahrukh
E-mail | [email-masked]
Phone Number | (91) 8178752097
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | New Delhi
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows OS - Advanced
MS Windows - Basic
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | NA | NA | NA | NA
Previous Employer 1 | NA | NA | NA | NA
Previous Employer 2 | NA | NA | NA | NA

In your past experience you have (select all that applies) | Did not interact with customers, supported internal employees

Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.

Step1: Firstly, I refresh the page.
Step2: Make sure all cookies are enabled.
Step3: Clear all cache and cookies.
Step5: Checking and make sure that the web browser is up to date.
Step6: Restart the web browser for better result.

Please list the steps to connect a Bluetooth speaker to your mobile phone.

Step1: Long press the Bluetooth button to switch on the speakers. Then, put the speakers on pairing mode.
Step2: Go to mobile settings and select Bluetooth option.
Step3: Wait for the phone to connect with speakers.

What according to you makes you a good candidate for customer service or technical support job? | I am very hard working and passionate about this job because without hiring me you cannot see my capibilities. So, if you hire me I will be an asset for you company that you feel not to lose.
On a scale of 1 - 5 please rate your fluency in spoken English | 4

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