Subject: Re: Tech Support Candidate - Balram Singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 10 Jun 2022 01:04:13 -0700 (MST)

poor comm,cannot consider 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Wednesday, June 8, 2022 12:46:11 PM 
Subject: Fw: Tech Support Candidate - Balram Singh 

interview 

From: Balram Singh <[email-masked]> 
Sent: Wednesday, June 8, 2022 10:41 AM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Balram Singh 

	

	
			Tech Support Test 
		
	Name 	Balram Singh 
	E-mail 	[email-masked] 
	Phone Number 	(91) 7000734849 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Jharkhand 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
VoIP 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Software Technology Parks of India 	Project Associate 	Working 	18000 
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	As a computer user here are the steps to troubleshoot: 
1. Check your Internet connectivity. 
2. Refresh the page to check whether its problem related to browser(Javascript, cookies, cache). 
3. Make sure the browser is updated. 
4. Restart the web browser if the problem persist try using different browser. 
5.If the problem persist start digging around in your router's setting or contact your local ISP. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1.Make sure the Bluetooth speaker device is turned on. 
2.On your Mobile Go to settings Tap on Bluetooth option turn on Bluetooth. 
3.A list of available devices will appear. 
4.Make sure your device is listed tap on your device name (might be a random product number or brand name) and that's it, you are connected! 
	What according to you makes you a good candidate for customer service or technical support job? 	As per the job requirement 
1.Being form technical background I have sound technical knowledge. 
2.I have decent Accent with well versed English. 
3.Logical thinker, problem solver, patient. 
4.Have computer skills. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4