Subject: Re: Tech Support Candidate - Saad Ali
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Fri, 10 Jun 2022 00:29:56 -0700 (MST)

bad comm ,reject 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Wednesday, June 8, 2022 1:06:25 PM 
Subject: Fw: Tech Support Candidate - Saad Ali 

interview 

From: Saad Ali <[email-masked]> 
Sent: Tuesday, June 7, 2022 7:44 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Saad Ali 

	

	
			Tech Support Test 
		
	Name 	Saad Ali 
	E-mail 	[email-masked] 
	Phone Number 	(983) 7345616 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I have my own 2/4 wheeler transport 
	Where do you currently live (area) 	Gulaothi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	Future Soft 	System engineer 	NA 	25k 
Previous Employer 1 	Infiniminds 	Desktop Support Engineer L2 	7 Sep 2021 	13k 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Interacted with customers over Email 
Interacted with customers over Live Chat 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First check my Internet connection then check my browser settings 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Open Bluetooth option then select my device through the device name 
	What according to you makes you a good candidate for customer service or technical support job? 	Communication and technical knowledge 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3