Subject: Tech Support Candidate - Manjeeta Rana
From: Manjeeta Rana <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Jun 2022 10:59:17 -0400

Tech Support
Test

Name

Manjeeta
Rana

E-mail

[email-masked]

Phone Number

(110022) 8770309289

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I can commute only using Metro

Where
do you currently live (area)

R k puram sector 1 new Delhi

Which best describes your Technical Support
capabilities

I don't have Tech Support experience, but I am
confident with my skills I can do it

Please tell us which
areas below are you comfortable and confident in your support abilities: (select
all that applies)

MS Windows OS - Advanced
Networking -
basic
Networking - advance

Please give us details of your last 3
employments including current. If you've not worked in 3 companies, please enter
NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Na

Previous Employer 1

Na

Previous
Employer 2

Na

In your past experience you have
(select all that applies)

Used a case management
tool
Did not interact with customers, supported internal
employees

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

.

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

Lust click
on Bluetooth and add the pair then we can connect.

What according to
you makes you a good candidate for customer service or technical support
job?

Technical support

On a scale of 1 - 5
please rate your fluency in spoken English

4