Subject: Fw: Tech Support Candidate - Poonam .
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 9 Jun 2022 10:37:59 +0000

no
________________________________
From: Poonam . <[email-masked]>
Sent: Wednesday, June 8, 2022 8:28 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Poonam .

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Poonam .
E-mail  [email-masked]
Phone Number    (91) 8700815729
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Uttar Pradesh
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows - Basic
Sql
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Incedo INC      Product support analyst 1 July 2022     31500
Previous Employer 1
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  1. Fix the local network issue (internet connectivity)
2. Find out if the website is down or not
3. Search the website with the a different device or network
4. Try with another web browser
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn on the Bluetooth of mobile phone and speaker
2. Search for the Bluetooth of speaker.
3. Pair the new device with the speaker's Bluetooth.
What according to you makes you a good candidate for customer service or technical support job? I believe I am the good candidate for this post because I have an experience in the product support analyst and in my previous organization I was handling the international clients. And I was handling the GBS project single handley.
On a scale of 1 - 5 please rate your fluency in spoken English  4