Subject: Fw: Tech Support Candidate - Neeraj saharan
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 9 Jun 2022 10:37:24 +0000

no
________________________________
From: Neeraj saharan <[email-masked]>
Sent: Thursday, June 9, 2022 10:33 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Neeraj saharan

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Neeraj saharan
E-mail  [email-masked]
Phone Number    (+91) 9996468647
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      NCR delhi
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Networking - basic
Hardware - Basic
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        TCS     support executive       currently working       29k
Previous Employer 1     XPS     desktop support 20th june 2021  23k
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Step1-Check the website its correct or not.
Step2-Check the Internet connection.
Step3-Change the browser.
Step4-Change the internet connection
Step5-Restart the browser and machine
Step6-If still not working will escalate the issue to higher level.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Step1-Swith ON the Bluetooth for boyh mobile and speaker.
Step2-Open mobile setting>go to Bluetooth menu and search for the device.
Step3-Search for the device>pair with the device.
Step4-Click on allow and the Bluetooth will get connected
What according to you makes you a good candidate for customer service or technical support job? 1. Candidate should have good communication skills
2. Candidate should have good technical skills.
3. Candidate should be polite in nature.
4. Candidate should have problem solving nature
5. Candidate should have positive attitude
On a scale of 1 - 5 please rate your fluency in spoken English  5