Subject: Fw: Tech Support Candidate - Thiruselvam Moorthy
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Thu, 9 Jun 2022 10:36:23 +0000

no
________________________________
From: Thiruselvam Moorthy <[email-masked]>
Sent: Thursday, June 9, 2022 11:27 AM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Thiruselvam Moorthy

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Thiruselvam Moorthy
E-mail  [email-masked]
Phone Number    (+91) 9688025474
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Thanjavur
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Asia Engineering        Jr. Design and Testing Engineer         7-06-2022       14,000
Previous Employer 1     Premier evolvics private limited coimbatore     Testing Engineer        31-01-2022      12,000
Previous Employer 2     NA
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First, I would Check whether the website address is entered correctly and my Internet Connection is working or Not
Second, if my Internet connection is stable and working I would check the browser settings
Please list the steps to connect a Bluetooth speaker to your mobile phone.      1.Turn On Bluetooth speaker
2.After Bluetooth speaker is in pairing mode, Turn On Bluetooth on Mobile phone
3. In mobile phone under Bluetooth settings Scan and connect the Bluetooth Speaker using respective Bluetooth speaker name.
What according to you makes you a good candidate for customer service or technical support job? I Have Patience, good at listening, Quick Learner, Explain Politely, understand Problems, Troubleshooting
On a scale of 1 - 5 please rate your fluency in spoken English  5