Subject: Tech Support Candidate - Vishal Tyagu
From: Vishal Tyagu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Jun 2022 02:05:41 -0400

| | Tech Support Test

Name | Vishal Tyagu
E-mail | [email-masked]
Phone Number | (+91) 8476975072
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station | I have my own 2/4 wheeler transport
Where do you currently live (area) | Rajnagar ghazibad
Which best describes your Technical Support capabilities | I don't have Tech Support experience, but I am confident with my skills I can do it

Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies)

MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic

Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA

| Name of Company | Designation | Last working day | Monthly Salary (inhand)
Current Employer | N/A | | |
Previous Employer 1 | Imcs group | | |
Previous Employer 2 | N/A | | |

In your past experience you have (select all that applies) | Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. | First of all i will check my internet connectivity if that is ok then I will check on, browser if the site is blocked or not if all things are ok and still site is not working then I will check with another browser I hope now the site will work
Please list the steps to connect a Bluetooth speaker to your mobile phone. | 1.open phone Bluetooth then connect speaker to electricity then then go with the phone and search the speaker then you will find the name of speaker and pair with that it will connect
What according to you makes you a good candidate for customer service or technical support job? | Their skills and behavior to the customer
On a scale of 1 - 5 please rate your fluency in spoken English | 5

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