Subject: Tech Support Candidate - Thiruselvam Moorthy
From: Thiruselvam Moorthy <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 9 Jun 2022 01:57:23 -0400

Tech Support
Test

Name

Thiruselvam
Moorthy

E-mail

[email-masked]

Phone Number

(+91) 9688025474

Do you have your own
transportation (2 or 4 wheeler) or are you able to commute to office without
using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15
Metro Station

I have my own 2/4 wheeler transport

Where
do you currently live (area)

Thanjavur

Which best describes your Technical Support capabilities

I don't have Tech Support experience, but I am confident with
my skills I can do it

Please tell us which areas below are
you comfortable and confident in your support abilities: (select all that
applies)

MS Windows OS - Advanced
MS Windows -
Basic
MacOS
Linux
Networking - basic
Hardware - Basic
Speakers
& Audio

Please give us details of your last 3 employments
including current. If you've not worked in 3 companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

Asia Engineering

Jr. Design and Testing
Engineer

7-06-2022

14,000

Previous Employer 1

Premier evolvics private
limited coimbatore

Testing Engineer

31-01-2022

12,000

Previous Employer 2

NA

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with International customers on
Phone
Interacted with customers over Email
Used a case management
tool

Situation: You are trying to open a website
(www.ndtv.com) on your browser, and you get an error. As a computer user, please
tell us all the steps you will take in logical order to troubleshoot the
problem. Please answer in Grammatically correct english.

First, I
would Check whether the website address is entered correctly and my Internet
Connection is working or Not

Second, if my Internet connection is stable and working I would check the
browser settings

Please list the steps to connect a
Bluetooth speaker to your mobile phone.

1.Turn On
Bluetooth speaker

2.After Bluetooth speaker is in pairing mode, Turn On Bluetooth on Mobile
phone

3. In mobile phone under Bluetooth settings Scan and connect the Bluetooth
Speaker using respective Bluetooth speaker name.

What according to
you makes you a good candidate for customer service or technical support
job?

I Have Patience, good at listening, Quick Learner, Explain
Politely, understand Problems, Troubleshooting

On a scale of 1 - 5
please rate your fluency in spoken English

5