Subject: Fw: Tech Support Candidate - Mahendra pal
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 8 Jun 2022 07:37:10 +0000

no
________________________________
From: Mahendra pal <[email-masked]>
Sent: Tuesday, June 7, 2022 6:54 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mahendra pal

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mahendra pal
E-mail  [email-masked]
Phone Number    (80859) 53069
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Mumbai
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
Networking - basic
Hardware - Advanced
Speakers & Audio
VoIP
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Radius global solution  Desktop and network support engineer    Currently working       35000
Previous Employer 1     Feedback infra pvt Ltd  Data analyst    October         29500
Previous Employer 2     Eitherwar technology    System support engineer         December        24400
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  The first thing to do is check the error than clear cookies,history and all browsing data,than check chrome updates,check LAN setting check DNS setting,Sir it will open after doing this process.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First of all you have to turn on the bluetooth of the bluetooth speaker, after that turn on the bluetooth of your mobile and search the name of the bluetooth speaker as soon as the name is searched, enter its default password, it will be connected.
What according to you makes you a good candidate for customer service or technical support job? Yes
On a scale of 1 - 5 please rate your fluency in spoken English  3