Subject: Fw: Tech Support Candidate - Dinesh kumar Dinesh
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Wed, 8 Jun 2022 07:14:05 +0000

no
________________________________
From: Dinesh kumar Dinesh <[email-masked]>
Sent: Wednesday, June 8, 2022 12:24 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Dinesh kumar Dinesh

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Dinesh kumar Dinesh
E-mail  [email-masked]
Phone Number    (+91) 8076268011
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I have my own 2/4 wheeler transport
Where do you currently live (area)      Ghaziabad noida
Which best describes your Technical Support capabilities        I've worked in Level 2 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Hardware - Advanced
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Microland       Senior IT engineer      Immediately joiner      25k
Previous Employer 1     CiPL    Desktop engineer        30 june 15k
Previous Employer 2     Jeet infotech   Desktop engineer        Dec2019 10k
In your past experience you have (select all that applies)      Interacted with Domestic customers on Phone
Interacted with customers over Email
Interacted with customers over Live Chat
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  Firstly Checking the internet connection and then use a ping checker.run step-by-step diagnostics.conduct a traceroute. Or clear cache or history then restart browser.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Open the bluetooth
Search nearest bluetooth device
Select your device
Connnect with pair code
Device paired
What according to you makes you a good candidate for customer service or technical support job? Good communication skill understand user requirement
Giving technical support as required
Never be argument with client
Soft spoken and smart & hardwork
On a scale of 1 - 5 please rate your fluency in spoken English  4