Subject: Tech Support Candidate - Nitin Kumar Chandra Nitin
From: Nitin Kumar Chandra Nitin <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 8 Jun 2022 01:05:03 -0400

Tech Support
Test

Name

Nitin Kumar
Chandra Nitin

E-mail

[email-masked]

Phone Number

(91) 8218405029

Do you have your own transportation
(2 or 4 wheeler) or are you able to commute to office without using Metro? Our
office is located in Noida Sector 2, near Noida - Sector 15 Metro
Station

I can commute using other transport like
Rickshaw

Where do you currently live (area)

Gurgaon

Which best describes your Technical
Support capabilities

I've worked in Level 1 tech
support

Please tell us which areas below are you comfortable
and confident in your support abilities: (select all that applies)

MS Windows - Basic
MacOS
Networking - basic
Hardware -
Advanced
Speakers & Audio

Please give us
details of your last 3 employments including current. If you've not worked in 3
companies, please enter NA

Name of Company

Designation

Last
working day

Monthly Salary (inhand)

Current
Employer

IBM

Technical Support Engineer

25th May 2022

21 K

Previous Employer 1

Sysnet Global

Customer
support engineer

30 July 2020

14 K

Previous
Employer 2

In your past experience you have
(select all that applies)

Interacted with Domestic
customers on Phone
Interacted with customers over Email
Interacted with
customers over Live Chat
Used a case management tool

Situation: You are
trying to open a website (www.ndtv.com) on your browser, and you get an error.
As a computer user, please tell us all the steps you will take in logical order
to troubleshoot the problem. Please answer in Grammatically correct
english.

Proxy is enable that is why this site block by
proxy.

Please list the steps to connect a Bluetooth speaker
to your mobile phone.

First of all turn on mobile phone and speaker
Bluetooth then what is the name of the speaker it will show automatically then
click on that name and connect

What according to you makes you a
good candidate for customer service or technical support job?

Because already I am working on same profile and resolve all
software and hardware issues by remotely and physically.

On a
scale of 1 - 5 please rate your fluency in spoken English

3