Subject: Re: Tech Support Candidate - Prashant Singh
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 7 Jun 2022 06:18:28 -0700 (MST)

average comm ,not fluent 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, June 7, 2022 5:19:47 PM 
Subject: Fw: Tech Support Candidate - Prashant Singh 

interview 

From: Prashant Singh <[email-masked]> 
Sent: Tuesday, June 7, 2022 2:48 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Prashant Singh 

	

	
			Tech Support Test 
		
	Name 	Prashant Singh 
	E-mail 	[email-masked] 
	Phone Number 	(248001) 9528834171 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Dehradun 
	Which best describes your Technical Support capabilities 	I've worked in Level 1 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	Networking - advance 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	MISNT 	Network support engineer 		
Previous Employer 1 				
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	First close other extensions and tabs , or restart computer , check for mslware or open the page in another browser 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	I'll go to settings, and tap the Bluetooth option turn on Bluetooth and a list of available devices will appear , if speaker is not listed I'll press button on my speaker that makes it discoverable 
	What according to you makes you a good candidate for customer service or technical support job? 	I can deal with tough situations with a very positive attitude, and I'm a passionate learner 
	On a scale of 1 - 5 please rate your fluency in spoken English 	3