Subject: Re: Tech Support Candidate - Ravishu Priyadarshi
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 7 Jun 2022 06:09:33 -0700 (MST)

Average comm,cannot consider 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, June 7, 2022 5:20:16 PM 
Subject: Fw: Tech Support Candidate - Ravishu Priyadarshi 

interview 

From: Ravishu Priyadarshi <[email-masked]> 
Sent: Tuesday, June 7, 2022 2:24 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Ravishu Priyadarshi 

	

	
			Tech Support Test 
		
	Name 	Ravishu Priyadarshi 
	E-mail 	[email-masked] 
	Phone Number 	(+91) 7879146352 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute only using Metro 
	Where do you currently live (area) 	Delhi 
	Which best describes your Technical Support capabilities 	I've worked in Level 2 tech support 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
MacOS 
Linux 
Networking - basic 
Hardware - Basic 
Hardware - Advanced 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	PR Enterprises 	Senior Hardware engineer 	Working till present 	34000 
Previous Employer 1 	Zauca 	Technical support Engineer 	July 2020 	20000 
Previous Employer 2 				
	In your past experience you have (select all that applies) 	Interacted with Domestic customers on Phone 
Used a case management tool 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	1- Check the Internet Connection. 
2- Check the Date and Time on the System. 
3- Clear the Cache and Cookies. 
4- Try the Private Browsing. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	1- Turn ON the Bluetooth Speaker. 
2- Turn ON the Bluetooth from mobile. 
3- Open the button with Available devices inside the Bluetooth Menu. 
4- Search Your Bluetooth Device in the list and click to Connect. 
5- Your Device is now connected. 
	What according to you makes you a good candidate for customer service or technical support job? 	I can give good output by finishing the work in minimum time. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4