Subject: Re: Tech Support Candidate - Mohit Chatrapati
From: Aishwarya Jaiswal <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Date: Tue, 7 Jun 2022 05:45:08 -0700 (MST)

bad comm skills ,reject 

From: "Deeksha Dadu" <[email-masked]> 
To: "aishwarya jaiswal" <[email-masked]> 
Sent: Tuesday, June 7, 2022 5:55:07 PM 
Subject: Fw: Tech Support Candidate - Mohit Chatrapati 

interview 

From: Mohit Chatrapati <[email-masked]> 
Sent: Monday, June 6, 2022 1:28 PM 
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]> 
Subject: Tech Support Candidate - Mohit Chatrapati 

	

	
			Tech Support Test 
		
	Name 	Mohit Chatrapati 
	E-mail 	[email-masked] 
	Phone Number 	(91) 9763029800 
	Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station 	I can commute using other transport like Rickshaw 
	Where do you currently live (area) 	Agra 
	Which best describes your Technical Support capabilities 	I don't have Tech Support experience, but I am confident with my skills I can do it 
	Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) 	MS Windows OS - Advanced 
MS Windows - Basic 
Networking - basic 
Hardware - Basic 
Speakers & Audio 
	Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA 	
Name of Company Designation Last working day Monthly Salary (inhand) 
Current Employer 	NA 			
Previous Employer 1 	NA 			
Previous Employer 2 	NA 			
	In your past experience you have (select all that applies) 	Did not interact with customers, supported internal employees 
	Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english. 	If I get an error on the website, firstly I will check my internet connection. If it doesn't work properly then I'll troubleshoot it and restart my Modem. This is a basic step if it still doesn't work then there is a technical issue on the website. 
	Please list the steps to connect a Bluetooth speaker to your mobile phone. 	Go to setting search Bluetooth device and pair the device with a mobile phone once it is paired you can use it. 
	What according to you makes you a good candidate for customer service or technical support job? 	Communication skills and technical knowledge. 
	On a scale of 1 - 5 please rate your fluency in spoken English 	4