Subject: Fw: Tech Support Candidate - Kavita Saikia
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 7 Jun 2022 12:27:14 +0000

doubt but do quick interview please
________________________________
From: Kavita Saikia <[email-masked]>
Sent: Monday, June 6, 2022 12:24 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Kavita Saikia

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Kavita Saikia
E-mail  [email-masked]
Phone Number    (91) 8850475350
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Gurgaon
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Networking - advance
Hardware - Basic
Hardware - Advanced
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        Concentrix      Sr representative       26-06-22        35000
Previous Employer 1     Magicgroup      Sr sales representative 16-10-2020
Previous Employer 2
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Interacted with customers over Email
Used a case management tool
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  First do basic troubleshooting; Open browser; Clear browsing history; check my internet connection; turn off computer and turn on and try to open the website
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Switch on the speaker;Tap Bluetooth icon on phone; select the Bluetooth speaker to be connected(e.g boat stone 1000); tap on connect device will be connected
What according to you makes you a good candidate for customer service or technical support job? My experiences in customer service Profile and my technical knowledge makes me eligible for technical support profile
On a scale of 1 - 5 please rate your fluency in spoken English  5