Subject: Fw: Tech Support Candidate - Mohit Chatrapati
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 7 Jun 2022 12:25:07 +0000

interview
________________________________
From: Mohit Chatrapati <[email-masked]>
Sent: Monday, June 6, 2022 1:28 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Mohit Chatrapati

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Mohit Chatrapati
E-mail  [email-masked]
Phone Number    (91) 9763029800
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute using other transport like Rickshaw
Where do you currently live (area)      Agra
Which best describes your Technical Support capabilities        I don't have Tech Support experience, but I am confident with my skills I can do it
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) MS Windows OS - Advanced
MS Windows - Basic
Networking - basic
Hardware - Basic
Speakers & Audio
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA
Previous Employer 1     NA
Previous Employer 2     NA
In your past experience you have (select all that applies)      Did not interact with customers, supported internal employees
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  If I get an error on the website, firstly I will check my internet connection. If it doesn't work properly then I'll troubleshoot it and restart my Modem. This is a basic step if it still doesn't work then there is a technical issue on the website.
Please list the steps to connect a Bluetooth speaker to your mobile phone.      Go to setting search Bluetooth device and pair the device with a mobile phone once it is paired you can use it.
What according to you makes you a good candidate for customer service or technical support job? Communication skills and technical knowledge.
On a scale of 1 - 5 please rate your fluency in spoken English  4