Subject: Fw: Tech Support Candidate - Ashutosh Sharma
From: Deeksha Dadu <[email-masked]>
To: "[email-masked]" <[email-masked]>
Date: Tue, 7 Jun 2022 12:18:29 +0000

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________________________________
From: Ashutosh Sharma <[email-masked]>
Sent: Monday, June 6, 2022 5:00 PM
To: Saurabh Dadu <[email-masked]>; [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>; Ashish Dabral <[email-masked]>; Pritish Nandi (LSM) <[email-masked]>; [email-masked] <[email-masked]>
Subject: Tech Support Candidate - Ashutosh Sharma

[https://www.jotform.com/uploads/lsmindia/form_files/LSM%20Logo.5ec38b9aad59e5.76825569.png]

        [https://cdn.jotfor.ms/assets/img/logo2021/[email-masked]]    Tech Support Test

Name    Ashutosh Sharma
E-mail  [email-masked]
Phone Number    (122016) 6263835526
Do you have your own transportation (2 or 4 wheeler) or are you able to commute to office without using Metro? Our office is located in Noida Sector 2, near Noida - Sector 15 Metro Station    I can commute only using Metro
Where do you currently live (area)      Gurugram
Which best describes your Technical Support capabilities        I've worked in Level 1 tech support
Please tell us which areas below are you comfortable and confident in your support abilities: (select all that applies) Networking - basic
Os
Please give us details of your last 3 employments including current. If you've not worked in 3 companies, please enter NA
        Name of Company Designation     Last working day        Monthly Salary (inhand)
Current Employer        NA      NA      NA      NA
Previous Employer 1     NA      NA      NA      NA
Previous Employer 2     NA      NA      NA      NA
In your past experience you have (select all that applies)      Interacted with International customers on Phone
Situation: You are trying to open a website (www.ndtv.com) on your browser, and you get an error. As a computer user, please tell us all the steps you will take in logical order to troubleshoot the problem. Please answer in Grammatically correct english.  We've to see the hyperlink should be correct before browsing it sometimes their is a system error it means your browser is not able to get a link
Please list the steps to connect a Bluetooth speaker to your mobile phone.      First open the Bluetooth of your device or your speaker after searching is stated and check out the name of your speaker with your phone after that click on the speaker name when it gets connected with your phone you get a notification like pair so click on that and get paired..
What according to you makes you a good candidate for customer service or technical support job? Active listening,problem solving, handling clients stress and making them calm and satisfied them
On a scale of 1 - 5 please rate your fluency in spoken English  3

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